Detailed capabilities
Get help from people who take the time to understand the problem.
When a payment receipt is wrong, an approval stalls or a report won’t reconcile, your team needs a clear route to help. Compello Suite360 supports the people using NetSuite and the processes they depend on, with functional and technical expertise available through one team.
Explain what you expected, what happened and who is affected. We can investigate workflows, transactions, custom fields, reports and related configuration instead of treating each symptom in isolation.
A support request can involve permissions, a customization or the way a process was designed. We look at those dependencies so that the next step fits your business.
Your finance and operations staff should not need to become NetSuite specialists to keep working. Bring us the questions and issues that need another level of expertise.
A useful first conversation
For a useful first review, capture the affected record or transaction type, the user role, the exact error, the time it occurred and the steps that reproduce it. Share sensitive records only through an agreed secure channel. Note deadlines and any recent changes.
Book a Conversation (opens in a new tab)Customer perspective
Firsthand feedback from the people running these businesses.
President
Ellis Curtain
“We are extremely happy with Compello Suite360 and would highly recommend them to any organization looking for a reasonably priced, responsive, and effective NetSuite support solution.”Read Ellis Curtain’s story
Chairman and CFO
SimpleLab, Inc.
“For a company our size with in-house support for our finance team, they have been an invaluable resource, with strong technical knowledge at an attractive price point.”Read SimpleLab, Inc.’s story
President
Merks Inc.
“They are extremely competent and our experience with them has been top notch.”Read Merks Inc.’s story
VP of Finance
Jinx
“Their responsiveness and attentiveness to our concerns were key factors in my decision to form this partnership.”Read Jinx’s story
Yes. Compello Suite360 can complement your team with functional and technical expertise. SimpleLab’s customer story describes using our consultants to support processes its internal finance department could not handle alone.
Yes. Discuss the work you need, what is missing from your current arrangement and how a first engagement could demonstrate value. The Ellis Curtain and Ohio Power Tool stories describe their experiences choosing a support partner.
Bring a real NetSuite priority. We’ll start with a conversation about your business and the work ahead.
